Privacy Policy

Last updated: 09/02/2026

1. General

This document is intended to clarify to the users of the “Ein Kerem Haketana” website (the “Website”), operated by Realmate Ltd. (the “Company”, “we”, “us”, or “our”), how personal information relating to them is collected, stored, and processed.

2. Definition of Personal Information

“Personal Information” refers to any information about an individual, including direct identifiers such as name, address, phone number, and email address, as well as indirect identifiers such as IP address, location data, device identifiers, and cookies.

3. סוגי המידע הנאספים ומקורותיו

The Website collects the following information:

  • Full name.

  • Phone number.

  • Email address.

  • IP address, location data, and usage data, collected through Google Analytics and similar statistical tools.

  • Cookies for the purpose of operating the Website, analysis, and improving the user experience.

4. Purposes of Processing

  • Contacting users: Responding to inquiries via the contact form, based on the user’s explicit consent provided by checking the V-box before submitting the form.
  • Data analysis: Analyzing browsing and usage data on the Website, which is a legitimate interest for improving the user experience and Website operation.

5. Minors

Use of the Website is intended for individuals aged 18 and older only. We do not knowingly collect information from children or minors. If we become aware that information was collected from a minor without the consent of a parent or guardian, we will act to delete it immediately.

6. International Data Transfer

The Website utilizes services stored outside of Israel, including Google Analytics and an external CRM. When transferring information abroad, reasonable measures are taken to maintain the privacy of the information.

7. Sharing Information with Third Parties

Information may be stored by or accessible to:

  • The company owning the Website, Realmate Ltd.

  • Google Analytics, for the purpose of analyzing usage data.

  • An external CRM for customer management.

  • The Website hosting provider, including its backup systems.

8. Data Retention Period

Personal information will be kept for as long as it is required for the purposes for which it was collected, after which it will be deleted or anonymized.

9. Information Security

The Website operates under an HTTPS connection. We employ strong passwords, perform regular security updates, maintain restricted access permissions, and conduct periodic backups to a secure server.

10. User Rights

Every user has the right to:

  • Request to review the information stored about them.

  • Request the correction of information.

  • Request the deletion of personal information.

  • Object to the processing of their personal information.

Requests can be sent via email to [email protected] or through the contact form on the Website.

11. Contact Us

For questions, inquiries, or requests regarding this privacy policy, you may contact us via email at:

[email protected]

12. Policy Changes

We may update this policy from time to time. Any material update will be published on the Website with the update date at the top of the document. Continued use of the Website after the update constitutes consent to the updated policy.